Privacy Policy

Last updated: 19 July 2026

This Privacy Policy explains how Vack Tackle ("we", "us", "our") collects, uses, and protects your personal information when you visit or make a purchase from vacktackle.com (the "Site"). By using the Site, you agree to the practices described here.

1. Information we collect

Information you provide: name, email address, phone number, shipping and billing address, and order details when you place an order or contact us.
Payment information: card payments are processed securely by our payment provider, Paymob. We do not collect or store your full card details on our servers.
Automatic information: device, browser, IP address, and browsing activity collected through cookies and similar technologies to help the Site function and improve your experience.

2. How we use your information

To process and deliver your orders and send order confirmations and updates.
To respond to your enquiries and provide customer support.
To improve our products, website, and services.
To send marketing communications where you have agreed to receive them. You can opt out at any time.
To detect and prevent fraud and comply with legal obligations.

3. Sharing your information

We only share your information with trusted third parties who help us operate our business, such as our payment provider (Paymob), shipping and courier partners, and technology providers. These parties may only use your information to perform services on our behalf. We do not sell your personal information.

4. Cookies

We use cookies to keep the Site working, remember your cart, understand how the Site is used, and improve performance. You can control or disable cookies through your browser settings, though some features may not work properly without them.

5. Data retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, including meeting any legal, accounting, or reporting requirements.

6. Security

We take reasonable technical and organisational measures to protect your personal information. Card payments are handled through secure, encrypted channels by our payment provider. However, no method of transmission over the internet is completely secure.

7. Your rights

You may request access to, correction of, or deletion of your personal information, and you may object to certain processing. To make a request, contact us using the details below.